“For the price that I was paying per night, not having complimentary coffee was not acceptable. My in-room refrigerator made intermittent noises, which would wake me up several times each night. Also, the Marriott app is not user-friendly at all. Finding an actual phone number for the property I was staying at to let them know I needed a late check-in (due to the time of my arriving flight) was virtually impossible and required a call to Marriott Customer Service and the help of a supervisor. ……
“For the price that I was paying per night, not having complimentary coffee was not acceptable. My in-room refrigerator made intermittent noises, which would wake me up several times each night. Also, the Marriott app is not user-friendly at all. Finding an actual phone number for the property I was staying at to let them know I needed a late check-in (due to the time of my arriving flight) was virtually impossible and required a call to Marriott Customer Service and the help of a supervisor. ……
Rebeccah Ann