“They charged me $57 when the “fee” Mimi insisted upon was supposed to be $36. She didn’t explain what this charge was for. There were rips in the dust ruffle and holes in the coverlet. It SMELLED LIKE DOG! Especially in the bathroom and air freshener did NOTHING. I had requested a bathtub, which went unanswered. Mimi didn’t offer me another room. I felt unsafe there. Scotty was very kind and agreed I should have been treated better. I have requested my money be returned but haven’t heard……
“Overall the property was clean, easy self parking, easy check in process. Customer service just okay but the worse thing was, although the property appeared clean, my room had a terrible odor. I know they allow pets but it didn’t seem like a pet smell but more like someone with very poor hygiene was living in the room. I drove all the way from Chicago for a funeral and didn’t feel like complaining but that’s really the only thing I didn’t like about the property. But it was kind of a big thing……