Finger Lakes Region Castle Hotels

"No air conditioner no microwave"

"They do not have an elevator, the place was dirty."

"Everything was good. Had a relaxing 2 day stay. Will hope to repeat the visit. "

"The staff were overwhelmed. The dryers weren't working so the staff couldn't provide clean linens. The lobby filled with angry customers who arrived at the hotel and couldn't get a room. The staff put a note on the window at the front desk stating they weren't accepting new arrivals and left. No customer service at all. 😲"

"Parking Parking Parking. This is a real problem that could easily be resolved by Hotel Management. It is insufficient and we and many others had to circle and circle without any hope of a space. When I let the Front Desk know of the issue they were aware and then gave me a parking permit for nearby parking behind the hotel. THIS SHOULD BE DONE AT CHECK-IN! Very frustrating. Also need to embrace the Mid century architecture! The decor throughout the hotel and rooms is a mishmash of farmhouse, transitional furnishings. Why paint vintage brick battleship grey? Location is the biggest upside to this hotel as it allows walking to all of Cornings charming little downtown."

"Great stay. Definitely recommend it."

"We stayed for the view of Seneca lake. The shower handle was off, the safe didn’t work and the pool was shut down because they were waiting on repairs and the windows looking into the pool room were broken. We chose this Hotel because Expedia gave it a great review. The outside garden landscaping was completely overgrown and needs attention. The only positive was the restaurant had great food. "

"The site is wonderful. The lobby is very nice. The breakfast was terrific. The room was neat, clean and the bed was very comfortable."

"All good "