“I reserved a King suite based on the features listed, the main attraction was an additional sofa bed in the room. My mother has mobility issues so the sofa bed would have been low enough for her to sit, lay, and sleep comfortably. Unfortunately this suite was located on the 2nd floor, and with no elevator available on the property, she was not going to be able to traverse a long staircase. The staff member at check in was able to relocate us to a handicap room on the 1st floor. This room……
“I reserved a King suite based on the features listed, the main attraction was an additional sofa bed in the room. My mother has mobility issues so the sofa bed would have been low enough for her to sit, lay, and sleep comfortably. Unfortunately this suite was located on the 2nd floor, and with no elevator available on the property, she was not going to be able to traverse a long staircase. The staff member at check in was able to relocate us to a handicap room on the 1st floor. This room……
Tamara