"This hotel exudes charm and elegance with its cozy, comfortable old English decor. The moment you step inside, you're transported to a bygone era, surrounded by beautifully appointed furnishings and a warm, inviting ambiance.
However, the front reception staff fell short of the hotel's grandeur. Despite the hotel's impeccable aesthetic, the welcome I received was far from warm and hospitable. Upon arrival, I was not offered assistance with my bags, which is a standard courtesy I've come to...