“A very disappointing stay.
We booked a deluxe sea view (with large bay window) double or twin room via Expedia. On arrival at the hotel we did not get the room we booked and paid for. According to Expedia’s description and photographs the room we were given was a STANDARD double room for SINGLE occupancy. As the hotel was fully booked we had to tolerate this very small room with four steps up to the bathroom and really not enough room for two people. The room in no way bore any resemblance to……
“I would like to have given the Sidmouth Harbour Hotel 5 stars. However, I have only given it 4 stars because the main hotel description on Expedia is inaccurate. It says "this hotel sits directly on a pebble beach....". It does not. It is situated about 3 minutes walk from the beach, 75 feet above sea level on the adjacent hillside. I pointed this error out to the receptionist, who agreed the description is incorrect. But it has not been changed.
In all other respects, the hotel met our……
“No dislikes with anything at the Dukes and always love staying there. Bed superbly comfortable.
One little niggle not quite ready for winter duvets but forgot to ask for something lighter”
“We were only there one night and didn’t eat there in the evening but breakfast was excellent.
Room was spacious with excellent open plan bathroom facilities.
Pleasant walk into Sidmouth ( approx 3.5 ) miles round trip
Ticked all the boxes for what we needed.
Would stay again”
“The cottage is fantastic I would highly recommend. 10 mins walk into the town 👍. It was very clean and had everything you would need for an enjoyable stay, we would stay here anytime and will book again. Liz the owner kept in touch and made us feel very welcome. 5 stars from us💪”