2/10 Terrible
Priyanka
Traveled with family and small children
Jun 20, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the location of the motel (close to downtown), "everything" was terrible. Worst place to be in. The day when we checked-in, I noticed a police officer viewing CCTV surveillance footage of the motel premises. It seemed that a theft had broken there and a customer lost his/her valuables. I was worried as we had booked our stay for 3 nights. When we got into our room, we noticed that the bed sheets had cigarette holes in them. The person at the reception didn't pay heed to that. Instead he just took a note of that. The side table next to the beds had a burn mark (most likely caused by a cigarette). When we used the washroom, we realized that the door was broken and it couldn't be closed. So one of us had to hold the door to close it for the other person to use it. The exhaust fan in the washroom was not working. We were atleast expecting an area in the motel that had a microwave but there seemed to be none. After a day of stay, we realized that the housekeeping staff never cleaned our room. The bed was not done and the garbage was not disposed. The motel staff acted on it only after we told them about it. This has been the worst lodging so far. Just stay away.
Priyanka
Stayed 3 nights in Jun 2024