“When I arrived, the woman that was working at the desk was very unfriendly. Ask me for a card for my pet. When I was told that I would not be charged for a service dog. I had an ESA letter with me but she didn't even ask. Once we got to the room, I went into the bathroom was a hard time closing the door when it was a handicapped room And I got the door shut and then it would not open. So I was locked in the bathroom with no phone. thank god i did have someone in the room with me or I would……