“I was on a road trip and had booked a number of hotels with Expedia for 2 weeks prior. On 17 September at approx 4:30 pm I drove into the hotel parking lot. Using the Expedia app I book this hotel for one night. In my haste of arriving after a lengthy drive and hungry, I mistakenly booked the hotel for Thursday the 24th and not the 17th. (I looked at the app later and saw it defaulted to one week in the future. In fact the date dialogue box showed the 17th, which I likely focused on, with a……
“Very convenient location. Housekeeping staff were phenomenal. Front desk staff were friendly, knowledgeable and very accommodating for guests. Best breakfast I've experienced at a hotel!”
“The two women at the front desk were engaging, quick to respond and interesting to talk with. They represent the hotel and the company owning the hotel very well.
Many thanks.
You definitely need a bigger, more visually noticeable sign for the hotel that travelers can find more easiy. It took me a long time to find the entrance and hotel itself.”