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"Perfect nice staff the rooms are beautiful and the hot choc and cookies just top it off"

"The room was spotless, and staff were very friendly."

"A lovely place for our 3-night stay. The Faulkland room we stayed in was very comfortable and well appointed, all worked as it should. Bathroom was a bit tight on space but still fine. This room is on a busy road, so traffic noise was there but didn't seem to keep us awake. Mind you, we're used to no traffic noise. All staff we came across were very friendly and couldn't do enough to help. Special shout out here to Josh. Great customer focused service! Food in the restaurant was good, service impeccable. A very relaxing stay, thank you. "

"The place had literally changed management that day so unfortunately there was no cooked breakfast (only continental) until Sunday when the Chef would be in. Also the dinner menu was changed temporarily because of the sudden change in management. However, the new management and team were amazing in the service provided. Dinner was excellent and there was enough at breakfast for us to be satisfied. Rooms were spotless with plenty of tea, coffee and biscuits. Hot powerful shower with shampoo, shower gel, soap, etc provided. Comfortable bed and pillows. Dog friendly too. "

"Simple and nice food. Good breakfast, son loved the pancake machine. Room was large and clean."

"Very friendly and helpful staff "

"Clean room. Friendly and helpful staff. Our food allergies catered for. Very good food."

"A historic pub and hotel , lovely staff, room very clean and comfy and breakfast to order and nice fresh food . Lovely Frome is worth exploring and the pub restaurant very welcoming . An amazing bus service to Bath from the front of hotel.. runs till midnight ! "

"Cleanliness; friendly & helpul staff"