“Horrible experience. I booked a room through Expedia and have proof that I messaged the hotel in advance to let them know we would be arriving late. We arrived at the hotel around 2 a.m. after traveling for five hours with a child. The front desk employee told us he could not find our reservation and was not helpful at all. He simply told me that I needed to contact Expedia.
We ended up having to pay for another room at the hotel that night.
It has now been 10 days, and I am still trying to get……
“The front staff was very friendly, however our first room had holes in the walls, the tv didn’t work and no outlet was working. We were able to get our room changed, but we stayed Thursday- Sunday and had to call to get new wash cloths and towels. The were not ever just changed.
Breakfast was basic but it did its purpose. I do wish they would not have combined all the meats (turkey and pork) in one container”