“The hotel itself was very nice, clean, and comfortable. Unfortunately, we did have a major issue with check-in.
We booked our room online about two months in advance and planned our arrival so we would have just enough time to drop off our things and head to a concert that we had driven five hours to attend. When we arrived, however, our room was not available. It took nearly an hour for the hotel to figure out a solution.
To their credit, they did compensate us by providing a second room at……
“Stayed on 4th floor. Elevator didn't continually work for the first two days. Quickly became tired of using the stairs. Finally was fixed. AC unit in room was very loud. Housekeeping staff was excellent! And our Jeep was broken into while in the parking lot. Ten vehicles were vandalized. Absolutely floored that this happened at this property location!”