“This hotel is very dated even with the recent “update”. Not enough parking, elevators were all out of service. Hiked to the 4th floor with all of my luggage to find my room keys didn’t work, after a check in line that took 40 minutes. Sink in our bathroom didn’t drain. Pretty much sucked.”
“We are the customers checking staying in this hotel. The experience is very unsatisfactory and unhappy. There were insects in room, stain on the carpet, phone, alarm, hair dryer, they were all no function. There were hair clip, bottle caps left in room from other customers stayed before. When asking for room cleaning, nothing happened even I came to the front desk reiterating our demand. It is unbelievable and unacceptable. The worst and terrible hotel we have ever stayed. They don't care……
“Beautiful lake. Great dock except the lake is too dirty to swim by the dock. We took they kids out farther on the lake. The house was also beautiful. I recommend removing the carpets because they are stained. Other than that we loved it!”
“The first room provided had a smoke smell. We had to take all are luggage back to the first floor front desk. We changed rooms. There is a swimming pool but in the Winter, we enjoy the spa but they didnt provide it. My son was cold so he wanted to take a bath but the water stopper was broken. Staff tried to fix it but she said tomorrow at 7 am people could come to fix it or we could change rooms again. We do not appreciate the service but we did not want to change rooms again. Staff service and……