“We had a great stay. The only downfall to our stay was that the elevators were down and we had to do stairs which was very hard on us handicapped individuals. However, we were made aware of this before our stay and the staff was wonderful and they helped us by taking our things and sitting them by our room. Very much appreciated. Everything else was great. Thank you to the entire staff for making our stay enjoyable. Staff exceeds expectations! ❤️”
“We are the customers checking staying in this hotel. The experience is very unsatisfactory and unhappy. There were insects in room, stain on the carpet, phone, alarm, hair dryer, they were all no function. There were hair clip, bottle caps left in room from other customers stayed before. When asking for room cleaning, nothing happened even I came to the front desk reiterating our demand. It is unbelievable and unacceptable. The worst and terrible hotel we have ever stayed. They don't care……