“Most the staff was really great and kind. The room was clean and so was most the hotel.
Unfortunately there was a lot to be a little upset about.
We spent 5 days, 4 nights and not once were offered room service. There was no tag to put on the door for room service, and every time we called the front desk, no one would answer.
Our room smelt horrible and was so musty the whole time. We even tried having the windows open and it did not help. We weren’t sure if it was because we were above the……
“The place feels more like a cheap rundown apartment complex, there are obviously guest living there. States no pets allowed, but that policy is ignored. Key card locked stairwell doors weren’t working so there’s no security. We stayed here at a desperation due to wildfire evacuation; would never stay here again.”