“If you can, book a room with a nice view. We asked for a room with a balcony, and they only had the first floor. We wanted to sit outside and enjoy the nice weather, so we took it, not realizing we would be very disappointed…
It turned out to be a balcony facing dead space, and no view…
Well, everyone there was very nice and helpful, but this time, we really did not enjoy our stay as much as the previous time.
My bad, I guess, for not researching what room types were better.”
“The room and property was stunning, and the location in the Palisades is to die for. However, the hotel was not able to support with securing transportation, and while I was there for two days, my room was never tended to by the cleaning staff. I asked for a later checkout and they told me not on the specific day of my checkout. There are hidden jacuzzi fees at the end of the stay whether you use it or not, and I was never given instructions on how to access the jacuzzi. There are no vending……