西尔万湖 3 星级酒店, $72 起

“At check in we were charged $200 refundable cleaning fee but upon reservation the fee was $100. Check in was at 4pm and room was not ready until 5pm. Elevator took 15 minutes to come down after check in . Lamps in room did not work . I was promised new lamps and they never were brought . Rail in the shower was broken and sharp so it cut my boyfriend when he showered causing an open wound. Room was not cleaned . Clean towels were brought in but it was not cleaned and no trash was collected .……

“Good selection and very tasty”

“The hotel isn’t very poor condition. It is not a lake front hotel like it tries to show in the picture. They did not hold my reservation for a king size bed by my 5 o’clock arrival and check-in day. They gave me a double room and said literally “get over it.” I found a bedbug in the room, brought it down for evidence. Dead of course. And they refuse to refund my cash money. And refused to put me in a different room. Terrible customer service. The hotels in terrible condition. And……

“Very professional greeting when we arrived and good breakfast in the morning.”

“Friendly desk staff and quick check in. Room was large the bed was comfortable.”

“Comfy beds!!”

“卫生一般、前台一般”