“I wills like to say first my room and bathroom wee clean and enjoyable. It was a higher disappointment for being an highly spoken about hotel , 4 stars the best in Milwaukee that the customer service and staff, restaurant were the biggest let down.
The day of arrival I called the front desk to ask if my room was ready and get an early check in but the front desk had me on the phone for and hour looking for my reservation and saying I had the wrong date booked? I said multiple times can I give……
“This stay was the last checkpoint for our Midwest trip, the room itself was pretty nice, very cozy. but there are several unsatisfactory points. the pillow quality was really bad, it doesn't have a microwave. the bathroom has exhaust fans but does not work, We did contact guest service, and they did come, He looked around and told us that the bathroom itself did not have an exhaust fan.(yet there is literally a visible fan on top of them?) pretty unhappy since we had to stay there for 9 days.”
“The room was spacious and the bed was comfortable. I told the front desk staff that I was celebrating my birthday so I was given a room with a beautiful view!”
“Room was large and very clean. Liked the large walk-in shower and spacious bathroom. Bed was very comfortable and the A/C was quiet. Staff were super responsive”
“This hotel was very clean - the room and lobby area. I was very pleased with the cleanliness!! The warm welcome we received at check-in was very professional, courteous, and friendly. I would definitely recommend this hotel.”
“We have stayed at The Trade twice now, once for business and now once for pleasure. Both stays were impeccable! This property is beautiful and well run. We will be back. Many thanks to all the staff!”
“Kinn Guesthouse was so secure with a code to enter the building after 7:00 pm. The code is used in the elevator and for entering the room. A large kitchen and dining area is shared by the floor, but we rarely even saw anyone else.
It is in a great location and convenient to many things.”