“This stay was the last checkpoint for our Midwest trip, the room itself was pretty nice, very cozy. but there are several unsatisfactory points. the pillow quality was really bad, it doesn't have a microwave. the bathroom has exhaust fans but does not work, We did contact guest service, and they did come, He looked around and told us that the bathroom itself did not have an exhaust fan.(yet there is literally a visible fan on top of them?) pretty unhappy since we had to stay there for 9 days.”
“The staff was great. Valet are wonderful. Everything was clean. Felt very safe in area and close walking distance to a lot. Only downside is AC. It doesn’t get that cold. We asked staff but they stated it’s pretty much set to 65 to operate so just a bit uncomfortable with that.”
“Room was large and very clean. Liked the large walk-in shower and spacious bathroom. Bed was very comfortable and the A/C was quiet. Staff were super responsive”
“I didn't realize prior to check in that parking was not included. Also, my Expedia confirmation number would not work on the Bonvoy- Marriot Rewards website. Therefore the internet also wasn't free.
I feel like these 2 items should be included in the price tag, especially when I'm paying 600.00 plus dollars to stay for the weekend. Why is the Marriot nickel and diming and making everything al-a-cart? Seems like that would be an easy fix.”