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Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 221 out of 319 reviews
5 - Excellent 69%
Rating 4 - Good. 60 out of 319 reviews
4 - Good 19%
Rating 3 - Okay. 23 out of 319 reviews
3 - Okay 7%
Rating 2 - Poor. 9 out of 319 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 319 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.6/5

Staff & service

3.8/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No restaurant, no bar won’t stay there again.
Stayed 1 night in Nov 2021

3/5 Okay

Liked: Cleanliness
Disliked: Amenities
In Old Town. Didn't like that there was no restaurant or bar in the hotel. Didn't like that there was no parking by the guest.
Stayed 3 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
The rooms were very nice, location is excellent. Parking was way too expensive, restaurant is not open so there are no facilities for food at all, no bar no breakfast even available.Not even offered a bottle of water from the front desk when you check-in.
Stayed 3 nights in Nov 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The room was very clean, updated and impressive with regard to the efficiency within the room, the use of limited space. The staff was average at best with regard to communicating details such as the cost being paid, i.e. $100.00 surcharge. Upon check out there was no interest to learn how our experience was or even to simply say thank you for staying with us.
Stayed 2 nights in Nov 2021

4/5 Good

Liked: Cleanliness, staff & service
Great location, lovely rooms and very helpful staff. Restaurant is closed now so no food in the building
Stayed 3 nights in Nov 2021