“The room was musty smelly and dirty. When bringing this up to staff and manager they showed us three other rooms exactly the same. It was fully booked so they gave us no options to upgrade or maybe move to neighboring Marriott. Spoke with manager about our balcony having bird poop covered everywhere and said would send to clean but no one ever came. Would never stay here again.”
“The room was musty smelly and dirty. When bringing this up to staff and manager they showed us three other rooms exactly the same. It was fully booked so they gave us no options to upgrade or maybe move to neighboring Marriott. Spoke with manager about our balcony having bird poop covered everywhere and said would send to clean but no one ever came. Would never stay here again.”
Lauren