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"Very friendly and helpful staff in all areas. The breakfast items were disappointing- most had no taste. "

"Great location near to city centre and train station . Beds comfortable and a wonderful shower. Able to leave cases after check out to collect later. Would definitely return. Didn't use bar or restaurant so can't comment but bar looked ok, with view over the river. Supermarket nearby."

"Hotel is conveniently located to historic York. York Minster is a 15 minute walk. Main inconvenience is that there is no hotel parking. "

"Great rooms. Lots of amenities. The doorman (Rob) was super friendly and professional. "

"Good hotel, liked our room and how close to pool area it was, only grumble was they didn’t service our room after 1st night so we didn’t have towels to use but this was put right "

"I am disabled and my wife, the dog and I had an accessible room which was very good. The staff were excellent and very accommodating. We will be back. "

"The property and staff and everything about the hotel was brilliant my only gripe would be the breakfast was a bit of a let down, very limited food and in particular no beans fried eggs or hash browns"

"Lovely surroundings and gardens, room was impressive and breakfast was great. Room had tea and coffee, iron, safe - a beautiful hotel for a personal stay in York "

"Beautiful setting, food excellent and staff very friendly "