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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Junior Suite Superior Latam
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Other room types
Junior Suite Superior Europe
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite Europe
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite Latam
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior suite -Mexico
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Junior Suite Superior Mexico
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Jetted Tub (B2C)
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Junior Suite (B2C)
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite (B2C)
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Suite (B2C)
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price
Suite
721 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite Jacuzzi
721 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Jr Suite Superior
377 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Beach spa retreat walking distance from Playacar Golf Club

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Grocery/convenience store

Location

Located in Playacar, this beachfront property is next to a golf course and within 1 mi (2 km) of Paseo del Carmen, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach Club are also within 2 mi (3 km).

Resort Features

Catch some rays at the beach or spend the day relaxing at Riu Palace Riviera Maya All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.

Room Amenities

All 400 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include balconies, 24-hour room service, and minibars.

Languages Spoken

  • English

Show all languages

Renovations & Closures

This property will be closed from 13 August 2019 to 07 December 2019 for renovations and will resume operation once the renovation is complete (completion date subject to change).

 

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Kids' club

  • Supervised activities for children between 4 and 12 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included

  • Golf green fees
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Meals and drinks at companion properties included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Hotel Amenities

Riu Palace Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Riu Palace Riviera Maya All Inclusive features an outdoor pool and a health club. Dining is available at one of the property's 6 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a spa tub. Onsite self parking is complimentary.

Riu Palace Riviera Maya All Inclusive has designated areas for smoking.

  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Elevator/lift
  • Number of bars/lounges - 4
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Swim-up bar
  • Free breakfast
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Free self parking
  • Free WiFi
  • Dry cleaning/laundry service
  • Pool sun loungers
  • Sauna
  • Health club
  • Limo or Town Car service available
  • Outdoor pool
  • Computer station
  • Nightclub
  • Children's pool
  • Spa services on site
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Pool umbrellas
  • Beach towels
  • Spa tub
  • Total number of rooms - 400
  • Television in common areas
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Wedding services
  • Tennis on site
  • Garden

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Riu Palace Riviera Maya All Inclusive offers 400 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Phone
  • Free bottled water
  • Towels provided
  • Linens provided
  • Ceiling fan
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cribs/infant beds
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Blackout drapes/curtains
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Separate sitting area
  • Shower only
  • Balcony

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Don Manolo - This buffet restaurant serves breakfast, lunch, and dinner.

Botafogo - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.

Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.

Yashima - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

Krystal - This restaurant specializes in fusion cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing on site
  • Scuba diving on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time ends at 11 PM

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: MXN 20 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • All Inclusive Riu Palace Riviera Maya
  • Maya Riviera All Inclusive
  • Riu Palace Maya
  • Riu Palace Riviera
  • Riu Palace Riviera Maya
  • Riu Palace Riviera Maya All Inclusive
  • Riu Palace Riviera Maya All Inclusive Playa del Carmen
  • Riu Palace Riviera Maya Playa del Carmen
  • Riu Riviera
  • Riu Riviera Maya Palace
  • Riu Palace Riviera Maya All Inclusive All-inclusive property
  • Riu Riviera Maya Inclusive in

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

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