Search Vacation Homes in Cancun South

"This was my first time staying at the AVA Resort and I loved it, it’s clean, new, family friendly, and they have a lot of staff that is well trained. The check in was so easy and fast (if you book with EXPEDIA or are a member you get private check in and a concierge). We check in and got our room in under 20 minutes, we got placed on the north side room 729, we were right downstairs from the bowling alley, arcade, buffet, a bar, taqueria, ice cream shop, and the pool deck. Unfortunately we were only able to try 1 restaurant with was the MINAMI and it was a 10/10. The buffet was good not great. They had 2 coffee stands that were good too. It is a super safe and secured place, we did excursions everyday so we got Ubers and we had to let the workers know so they can give access to the drivers. The pools were clean, you’re always able to get reservations for the water activities. My 5 year old loved the kids club, they have different activities everyday and have certain hours for family time. Worker clean room 2 times a day, room service food is good and fast. Check out was fast too. Loved this resort will definitely be coming back. The location was amazing only 10 minutes away from the airport and Ubers ranged from 5-10 dollars to zona hotelera"

"Memorable trip, good food and good place"

"Plumbing to faucet in bathroom was completely stuffed not draining. Then moved to another room and same issues their"

"So I will start with the good: Loved the overall resort. There was a lot to do, the entire staff was very attentive and kind, there was enough seating space in the pool, loved the kids Playroom, riding the golf carts was fun and they came by pretty frequently- we never waiting more than 10 minutes. The rooms were clean and loved that room service is available 24/7. The bad: I will start with he more general - expect about an hour or more from the moment you enter the hotel to when you finally get to your room. Check-in took longer than expected. I waited in line for about 25 minutes ( and i was in the express lane) . Then they have sales people try to upsell you on other things which took an additional 20 minutes. After a long flight, we just wanted to get to our rooms as soon as possible. When we got to our room, our room keys did not work so we had to go back to the lobby and get them re-scanned. We also had a particular bad experience where our elevator did not work. We were in the third floor and I am currently 7 mo pregnant so it was pretty rough going up and down like that. on our second night the electricity went out 3 times. I finally called support when it was night time and requested to get our rooms changed since it was taking a while to get it resolved and it was hot and humid in our room. The new room was better since it was closer to the lobby and pool- they also gave me a free spa/ foot massage due to the incontinence. "

"Yes, pool was comfortable, but you have to get back early to get a seat."

"Better sound proofing the rooms near Bash would be a great improvement.Extremely loud banging music till 2:00 am every night was tough..At least warn people,,and give them a choice to room further away.Also,the wonderful folks that did a tremendous job of cleaning, and re-stocking the room each day,but if they were a little more quiet in the hallway starting at7:30am when people are still trying to sleep..I do realize it’s an“Adult party atmosphere”,and a lot of people come there to “ let loose..”Other than that, we had a good time,and like to come back again."

"Es un hotel muy completo, tiene diferentes cosas para hacer las piscinas son espectaculares y el servicio del personal es maravilloso pero si sugiero más actividades familiares por lo que es para los niños principalmente y los splash están muy viejos, muy acabados y no tan modernos como lo demás por lo que mi estancia que era principalmente para mi hijo no fue tan satisfactoria. Escogí este hotel por *splash* pero no eran como en las fotos. Los horarios de los snacks no habían cuando íbamos a solicitarlos, los helados rápidamente se acababan enseguida y ya no habían los demás sabores disponibles. Y la playa finalmente olía mal y no se pudo disfrutar debido al montón de algas marinas."

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"Great stay, clean room with excellent service!"