Cardiff Chalets

The room and bathroom were spotless and spacious. The bed was super comfortable. Keurig provided in room and 24 hr hot coffee/tea bar in the lobby, which was also super clean. Did not wake up in time for breakfast so unsure what is served but it is included. All the staff were so nice and welcoming - especially the night desk attendant! The area felt safe and is a very convenient location. The only thing that could be annoying for some is the traffic sounds as it's near the Thruway and Airport,...

The hotel is updated, modern very clean. Our room was specious, but lacked a few comforts that most hotels offer such as a coffee maker and comfortable chairs to use while relaxing in the room. The room was more than big enough to add a couch or comfortable chair. All they have is a metal uncomfortable office style seat. No coffee in the room or microwave which for me brings my rating down. I do not want to have to get dressed and make my way to the lobby for my first cup of coffee! Staff...

We came when the hotel had been open only 13 days. Everything is brand new. They are working out minor kinks but the staff was very nice and working hard to make everything perfect.

My 7 C's are comfort, cleanliness, conveniences, character, close to points of interest, cost, and coolness (A/C). And Nightshade Inn & Gardens gets 5 out of 5 gold stars in each category. Our room was comfortable, quiet, and immaculate, with a lot of classic homey comforts in a recently remodeled and modern setting, with wonderful bathroom amenities, convenient free parking in front of your room, free and easy access to Wi-Fi and a wide range of free streaming TV programming (such as Roku,...

24 hour shuttle.

Clerk very personable and eager to accommodate our need to meet deadline. Breakfast was of nice variety, fresh, and plentiful. We'd recommend this hotel to anyone without reservations.

It was a well maintained hotel with nice amenities

Most of the staff was very friendly and treated us like we were very special to them. One middle-aged woman working the breakfast area was a bit terse. She was not friendly at all.

Easy check-in, super clean and a really nice breakfast. Also easy parking.

We were traveling very late and found this hotel on Expedia. Called the front desk to let them know we would be arriving later and Katie was so sweet! She put us at ease that we would be able to check in later with no problems. Front desk clerk got us checked in quickly and was very kind. Room was clean and the beds were comfortable. Breakfast was great and staff were monitoring area to clean and refill food as it was taken.

A beautiful place with friendly staff

The hotel staff at this hotel is outstanding! We've stayed at other Staybridge Suites and the staff has always been great. It was a pleasure to witness first-hand the polite young man that was working the breakfast buffet. He was extremely attentive to the food supply, cleanliness of the eating area, and answered any questions that were asked by myself, and others throughout the morning. He had a positive attitude and you could tell that he truly enjoyed his job. There was a nice variety of food...

Staff were incredibly friendly and helpful!