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On the beach, black sand, free beach shuttle, sun loungers
On the beach, black sand, free beach shuttle, sun loungers
On the beach, black sand, free beach shuttle, sun loungers
4 outdoor pools, sun loungers

Guest reviews

4.4 out of 5 Excellent
301 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationPlaya Manzanillo3 min walk
Popular LocationLa Boquilla Beach16 min drive
Popular LocationMarbella Beach47 min drive
AirportCartagena (CTG-Rafael Nunez Intl.)55 min drive

Choose dates to view prices

About this area

Cartagena

Located in Cartagena, Conrad Cartagena by Hilton is next to a golf course and on the beach. San Pedro Claver Church and Convent and Clock Tower are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Looking to enjoy an event or a game while in town? See what's going on at Jaime Moron Stadium.
Visit our Cartagena travel guide
View in a map
Popular Location

What's nearby

  • Playa Manzanillo - 3 min walk
  • La Boquilla Beach - 16 min drive
  • Rafael Nunez Museum and House - 27 min drive
  • House of Gabriel Garcia Marquez - 28 min drive
  • Marbella Beach - 47 min drive

Getting around

  • AirportRafael Nunez Intl. Airport (CTG) - 55 min drive

Restaurants

  • Biblioteka — 1 min walk
  • Adesso Tu — 1 min walk
  • Archies — 9 min drive
  • Bar Cazeta — 16 min drive
  • Antiguo Restaurante Don Concho — 16 min drive

About this property

Conrad Cartagena by Hilton

Upscale resort on the beach, with 4 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Conrad Cartagena by Hilton's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 268 rooms feature thoughtful touches like pillow menus and bathrobes, along with free WiFi and balconies. Other amenities available to guests include 24-hour room service, LCD TVs, and minibars.
Conrad Cartagena by Hilton offers 268 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Conrad Spa has massage/treatment rooms. Services include massages. The spa is equipped with a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: USD 15 per night
  • Free beach shuttle

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 for adults and USD 15 for children
  • 7 restaurants and 1 coffee shop/café
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free beach club
  • Full-service spa
  • Golf driving range
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (14359 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 22 2020 to February 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
1 per room (up to 75 lbs)
Food and water bowls are available
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15 for adults and USD 15 for children (approximately)
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 50 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must indicate the correct number of guests, including children and infants, at the time of booking. Fees may be incurred if the number or ages of guests checking in varies from the number established at booking. USD 100 per guest, per night may apply.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Conrad Cartagena Hilton
Conrad Cartagena by Hilton Resort
Conrad Cartagena by Hilton Cartagena
Conrad Cartagena by Hilton Resort Cartagena

Frequently asked questions

Does Conrad Cartagena by Hilton have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is Conrad Cartagena by Hilton pet-friendly?
Yes, this property allows pets (limit 1 per room) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per pet, per stay.
How much is parking at Conrad Cartagena by Hilton?
Self parking is free at this property.
What time is check-in at Conrad Cartagena by Hilton?
Check-in is from 3:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Conrad Cartagena by Hilton?
Check-out is at noon.
Where is Conrad Cartagena by Hilton located?
Located in Zona Norte, this beachfront resort is next to a golf course and within 12 mi (20 km) of San Pedro Claver Church and Convent, Clock Tower, and San Pedro. Puerta del Reloj and San Felipe de Barajas Castle are also within 16 mi (25 km).
4.4
Excellent
5 - Excellent
184
4 - Good
76
3 - Okay
23
2 - Poor
5
1 - Terrible
13

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a friendly experience. Customer service was not friendly.
Stayed 6 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very beautiful. Has pools everywhere and golf
Stayed 6 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the second time we stayed at the Conrad Hilton in Cartagena and it was fantastic. The service is beyond 5 star. Staff is very nice, food is great, and the rooms are clean and very well done.
Stayed 7 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it ! It was so clean and everyone was nice and polite beautiful property.
Stayed 7 nights in Feb 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Location left a bit to be desired as it’s in the middle of nowhere. Lack of activities given its isolation was a drawback. Food was good, but not great. Breakfast buffets left a lot to be desired with its blandness and same offerings. Coffee was great!
Stayed 4 nights in Feb 2020

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