Best Resorts in Charlestown

"Staff rude in front desk when I checked it kinda rude "

"Breakfast fresh and didn’t use the hot tub"

"Beautiful hotel & great staff, however, the beds & pillows are extremely uncomfortable. You can also hear everything in neighboring rooms. It can be quite loud at night."

"This hotel is promoted as “Exceptional,” but that couldn’t be further from the truth. The entire experience was incredibly misleading and frustrating from start to finish. From the moment we arrived, things were off, we were even given the wrong room number at check-in, which set the tone for the lack of organization and attention to detail. The property itself looked nothing like the beautiful, well-kept images online. Instead, it was dingy and outdated, feeling more like a run-down dorm than a hotel. It seemed like it had simply been painted over to mask its age, but the condition was still very apparent. The room was equally disappointing, poorly lit with only one light, cheap furniture, and low-quality bedding. The pillows weren’t even proper sleeping pillows; they were literally square throw pillows, which made for an uncomfortable night. To make matters worse, the pool was closed without any prior notice. We later found out it was due to structural issues, which is both concerning and unacceptable. Overall, calling this place “Exceptional” is extremely misleading. This stay was a huge letdown and does not reflect what is being advertised at all."

"The hotel was clean, updated and quiet."

"Daughter and I planned for a girl's night. Staff was wonderful and room was very clean and cosy. The only downfall is that there is no elevator."

"We were able to check in around 330pm, room was very spacious. Great location with many activities walking distance. Less than 10 minutes from Mystic Seaport. "

"Excellent breakfast"

"Room size was about 15' x 15' (225 SF), including bathroom. Would suffice for a private European youth hostel, not designed or apportioned or comfort. No chair, no table, no closet, no towel hangers, no floor lamp, no fridge, no microwave, etc. Very poor interior room lighting, poor bathroom lighting, very poor interior hallway lighting, hard mattress, thin walls, heard upstairs footsteps. Only good thing was property location and common area lounge furniture decor. Parking was $35 per night. Overall, a poor value for the money spent. Never again."