搜索普罗维登斯的城堡

“喜欢”

“We have never been treated so poorly. ”

“Very clean, well kept property. Convenient parking right outside the door. Good location to explore the area. Felt safe and secure. Air conditioning kept the room very comfortable. For the price, breakfast options would have been a nice addition. Also, a luggage rack in the room.”

“The front desk manager literally stopped talking to her client to yell at me when asking about early check in. The woman helping me was mortified and admitted she’s seen that behavior before. The shower leaked. The sink wouldn’t drain. The bathroom light switch is in the living area not in the bathroom. Very poor lighting dark and dreary. I reserved a corner room specifically for 2 windows guaranteeing more light and was forced to downgrade because “they were totally booked the night before” and……

“When I arrived I was told that the ADA shower bench I requested several weeks prior to arrival when I made my reservation through Expedia was not available. When I questioned what my options were, I was told to discuss my concerns and issues with the 3rd party I reserved my stay with Expedia. Not having a shower bench for the 5 day stay dramatically impacted my partners ability to shower daily. Not having booked with Hilton directly, I was told several times during my stay by the front desk……

“good”

“no house keeping”

“Our room was clean it smelled good. Not the newest room but it was kept well for the price it was very good.”