Cheektowaga Castle Hotels

This is a beautiful hotel. Our king suite was so very nice. Having a top rated restaurant right there was amazing and the breakfast next morning was delicious and well stocked. I can't wait to visit again and take some other family members. My husband said he would drive the 3 hours from where we live just to stay at the hotel and dine at Russells. That is saying something because he is not a traveler. The Christmas decorations were so very festive. We were there for a wake and memorial service...

The hotel and breakfast were good; the service was exceptional! They went above and beyond to help me. I needed a windshield wiper replaced and could not do it myself; the person happily came out and assisted me. This was much needed as the dreary weather would have been treacherous without properly working wipers.

Very nice

Beautiful hotel located in a fantastic village. Staff was friendly and helpful

I loved the hotel and location. However, my room was $219 a night and I was charged $299, w no explanation or receipt. I was also told parking in the garage would be free and was charged $20 to park. For $300 a night, I would think parking would be included. Valet parking was only $18 a night. Had I known I'd be charged $20, I would have done that.

Room was so clean Halley who got it ready did a great job and Linda our house keeper was amazing ! We will definately stay again when we are in the area ! All the staff was pleasant, so happy with our stay

everything was absolutely perfect. The restaurant is incredible. Room service was top-notch. We did not even want to leave!

We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!

Thanks

This hotel is spacious, clean, reasonably priced, conveniently located and has everything you need! The pool is clean and staff is friendly and attentive. Great value

We stay every time we travel from Buffalo airport.

Cute historic hotel in a fantastic location. Our room was spacious and had nice amenities. It could have used more lights and a small table for comfort though. It had a view of the rapids which was lovely. Location was the biggest perk. You could easily walk to Goat Island and all the lookouts on the American Falls side. The restaurant was also convenient; dinner was okay but the breakfast was good. The entire hotel staff was pleasant and very accommodating.

Room was great. Hot water cycled cool to hot and back.

Nice hotel

I grew up in Buffalo (actually Cheektowaga) and hadn't been back in 5 years. I brought my eight year old daughter along for her first Western NY experience (summer, not winter). Given health conditions of family members, we decided it was better to stay in a hotel during our stay. TownePlace was an affordable solution. Sometimes affordable means a little less desirable location or hotel condition. This was not the case. We will stay here again next time (hopefully not another 5 years) and I will...

We loved this hotel! 10 minutes from the airport with a free shuttle (although we could only use it one way because of the hours). The staff were all so friendly. The room was clean and comfortable. Breakfast variety was nice. The sausage could have been cooked a little better and we would have preferred individual yogurts over the bowl.

Great property, clean rooms and friendly staff.

Stay was as expected. Lots of room to sleep all four of us on two Queens and a sleeper sofa. Its been a couple of years since we have been in a Springhill suites but it appears that they have remodeled the bathrooms and we love the new look, except that the sliding door does not have a lock, which some people will not like.

Clean Pool is open Breakfast Liquors store next door

I grew up in the area but had never been to the inn before. The room was nice, simple, very clean. The bed was comfortable for me and my teenaged daughter. The grounds are pretty. There was a pool which looked very nice but we didn't have time to enjoy it. My only (MINOR) dislike was that it would have been nice to have a no service needed magnet or sign to put on the door. While I appreciated the job done on the room each day, I would have liked to have had an option. We had a...