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Great location and in walking distance to a lot of restaurants and attractions. I was allowed to check in early. I also received a free upgrade for the exact same price. The room was spacious. Very modern and minimalistic feel. Room service came at normal hours (instead of 9am.) they came at around ...
Checking in took some time but they upgraded us for the wait and was able to assist with everything.
Safe and clean in a great location. The room was clean. Also for being in the city the room was super quiet.
The workout area needs improvement. We out upgraded to a corner room which was nice.
Free coffee in the morning. Helpful and friendly front desk clerks
The lingering odor of chemicals was strong. There was a window in the room but did not open wide enough to air the room out, The chemical odor took my breath away when I entered the room.
Budget hotel with flexible access to the attractions.
Cost, comfort and location. Close to Shedd Aquarium, Adler planetarium and great food.
I loved the design of the hotel. It reflected the city it was located in. I was happy with the staff and they also upgraded us to a suite with no extra charge. The only thing I didn't like was the pull out couch, it was a bit stiff.
This is a very nice old hotel! The lobby, bar and restaurant are cool in a retro kind of way. This hotel is a great value on Michigan Ave!
The staff was so wonderful. Our flight was cancelled and our bags were sent on the way to our destination. The suttle was quick, clean and the driver was so kind and gave us his opinion on his deep dish pizza for Chicago style and in was great. The front desk rep, had our paperwork ready to sign. ...
Great location ! Everything is close by and easy access to public transportation
Nice location, clean, friendly staff, good breakfast, nice bar with late hours, pool only 3-5ft and perfect for small children
everything went really good!! good relation quality and price
We love this hotel. Have stayed before and would stay again. Our only complaint is that we have to call downstairs for ice.
Good location, friendly staff, good restaurant on site. The hotel recently sustained a flood and had a lot of drying equipment. Lobby was a bit cold.
Walking distance to gate. Easy check in late at night
Overall, great hotel. Front desk and cleaning staff are very friendly/helpful and the location is perfect. I only have a couple of minor complaints. The valet is disorganized, sometimes there is no one there to receive the car so you have to just leave it parked on the road. The reason this is bad ...