“The staff was helpful even moved us rooms when my wife preferred a higher floor. However the room we did end up in had a funny smell which we couldn’t identify but we were too tired to complain. Also I noticed water on the floor around the ice maker on that floor but honestly have no idea if it was a leak or someone spilled anything. On the plus side, the breakfast was very nice.”
“This was a 2 night stay, and when we arrived the entrance was unkept. We requested 2 rooms next to each other and on the first floor, no smoking. We were told the rooms were non smoking, but when we opened the door it was clear they were not! The front desk receptionist tried to help us by brining a room spray, we requested more towels, and were asked if we had more than 2 people staying with us. Mildew in the bathroom, carpet so dirty we work socks. Guest sit outside of their rooms in a……
“I understand that red roof is not the best place! But the photos online made it seem like they had renovated, oh my God, definitely a fake! They have no amenities and what I mean is no ice machine no vending machine machine, they didn’t even have an iron in the room! I spelt something on the floor and when I tell you, I wiped it up, the whole white towl was black, like they have never mop the floors and to think my kids were on the floor playing!! I am gonna definitely try to fight to get my……