Cozumel Hotel & Resort, Trademark Collection by Wyndham

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

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On the beach, scuba diving, kayaking
On the beach, scuba diving, kayaking
On the beach, scuba diving, kayaking
Outdoor pool, pool umbrellas

Overview of Cozumel Hotel & Resort, Trademark Collection by Wyndham

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600

Explore the area

  • Popular LocationPlaza Punta Langosta13 min walk
  • Popular LocationPunta Morena14 min walk
  • Popular LocationMuseo de la Isla de Cozumel19 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)5 min drive

Choose dates to view prices

About this area

Cozumel

Located in Cozumel, Cozumel Hotel & Resort, Trademark Collection by Wyndham is in the city center and on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Mr. Sancho's Beach Club and Playa Mia Grand Beach and Water Park are popular area attractions. Traveling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park. With snorkeling and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Palacio Municipal - 9 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Morena - 14 min walk
  • Museo de la Isla de Cozumel - 19 min walk

Restaurants

  • Jeanie’s — 10 min walk
  • Starbucks — 14 min walk
  • The Thirsty Cougar — 18 min walk
  • Kondesa Resturante — 19 min walk
  • Coz Coffee Roasting Co. — 3 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 5 min drive

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3-star resort in the heart of Colonos Cuzamil
Close to Jeanie’s and Sorrisi, Cozumel Hotel & Resort, Trademark Collection by Wyndham provides free full breakfast, free WiFi, and a hot tub. Treat yourself to spa services, such as a massage or a manicure/pedicure. Enjoy a meal at the two onsite restaurants. Enjoy the gym, as well as activities like scuba diving and kayaking.
Other perks at this resort include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • A 24-hour front desk, express check-out, and a terrace
  • A gift shop, multilingual staff, and a ballroom
  • Guest reviews give good marks for the dining options, breakfast, and pool
Room features
All guestrooms at Cozumel Hotel & Resort, Trademark Collection by Wyndham have perks such as air conditioning, as well as amenities like safes and free bottled water.
Extra amenities include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LED TVs with cable channels
  • Balconies and daily housekeeping

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • Fitness center
  • Kayaking
  • Outdoor pool
  • Playground
  • Scuba diving
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 268 out of 996 reviews
5 - Excellent 27%
Rating 4 - Good. 401 out of 996 reviews
4 - Good 40%
Rating 3 - Okay. 211 out of 996 reviews
3 - Okay 21%
Rating 2 - Poor. 87 out of 996 reviews
2 - Poor 9%
Rating 1 - Terrible. 29 out of 996 reviews
1 - Terrible 3%

4.1/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

3.6/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Older facilities. Staff nice. Food was really good. Bar was terribly boring. Not very fun
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, amenities
The largest pool in the area and staff service in pool area were very friendly. The front desk however had the attitude when checking in, kept asking the confirmation code in my end, and said they didn't connect with the reservation department. That is an error in your end and should not be asking paid in full customer. Also They should have informed me earlier that they will be charging extra person for a fee regardless the extra person is a child age 6. We ended up paying extra right in front.
Stayed 4 nights in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service
No fridge in room Food was not good
Stayed 7 nights in Aug 2021

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is kept as clean as possible, though it is old. Bathroom fixtures were drippy. One broke off and we had a geyser in the room, but it was promptly fixed.
Stayed 7 nights in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 7 nights in Jul 2021