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Cozumel Hotel & Resort, Trademark Collection by Wyndham

Photo gallery for Cozumel Hotel & Resort, Trademark Collection by Wyndham

Exterior
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Private beach, sun loungers, beach massages, scuba diving
Outdoor pool, cabanas (surcharge), pool umbrellas

Overview of Cozumel Hotel & Resort, Trademark Collection by Wyndham

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3.0 star property

7.6/10 Good

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
Map
Carretera Costera Sur km 1.7, Cozumel, QROO, 77600

Explore the area

  • Popular LocationStingray Beach12 min walk
  • Popular LocationPlaza Punta Langosta13 min walk
  • Popular LocationPunta Morena14 min walk
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)10 min drive

Room options

About this area

Cozumel

Cozumel Hotel & Resort, Trademark Collection by Wyndham is located in Colonos Cuzamil, a neighborhood in Cozumel, and is in a shopping district and on a private beach. Punta Langosta Pier and Cozumel Maritime Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Xcaret Eco Theme Park and Stingray Beach. Traveling with kids? Consider Arrecifes de Cozumel National Park and Villa Maya.

What's nearby

  • Palacio Municipal - 9 min walk
  • Stingray Beach - 12 min walk
  • Plaza Punta Langosta - 13 min walk
  • Punta Langosta Pier - 14 min walk
  • Punta Morena - 14 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive

Restaurants

  • Jeanie’s - 10 min walk
  • Chardonnay - 18 min walk
  • The Thirsty Cougar - 18 min walk
  • Wet Wendy's Margarita House - 3 min drive

About this property

Cozumel Hotel & Resort, Trademark Collection by Wyndham

3-star family-friendly resort located in Colonos Cuzamil
Free full breakfast, a poolside bar, and a terrace are just a few of the amenities provided at Cozumel Hotel & Resort, Trademark Collection by Wyndham. This resort is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to a deep-tissue massage or other spa services. Enjoy a meal at the two onsite restaurants. Enjoy the gym, as well as activities like scuba diving. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks at this resort include:
  • An outdoor pool and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and multilingual staff
  • A TV in the lobby, concierge services, and a ballroom
  • Guest reviews give good marks for the dining options, breakfast, and pool
Room features
All 180 rooms have comforts such as air conditioning, as well as perks like safes and free bottled water.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LED TVs with cable channels
  • Balconies and daily housekeeping

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for lunch and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Free beach club
  • Outdoor pool
  • Scuba diving
  • Spa services
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Iron/ironing board
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Cozumel Resort Hotel
Hotel Cozumel & Resort
Hotel Cozumel Resort
Hotel Cozumel Cozumel
Cozumel Resort
Hotel Cozumel Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Resort
Cozumel Hotel & Resort, Trademark Collection by Wyndham Cozumel

Frequently asked questions

Does Cozumel Hotel & Resort, Trademark Collection by Wyndham have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

As of Dec 10, 2022, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort, Trademark Collection by Wyndham on Dec 11, 2022 start from $119.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Hotel & Resort, Trademark Collection by Wyndham pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Self parking is free at this property.

What time is check-in at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Check-in is from 3 PM - midnight.

What time is check-out at Cozumel Hotel & Resort, Trademark Collection by Wyndham?

Check-out is at noon.

Where is Cozumel Hotel & Resort, Trademark Collection by Wyndham located?

Located in Colonos Cuzamil, this beachfront resort is in the city center and within a 15-minute walk of Palacio Municipal, Punta Morena, and Punta Langosta Pier. Stingray Beach and Plaza Punta Langosta are also within 15 minutes.

Can I cancel my reservation for free at Cozumel Hotel & Resort, Trademark Collection by Wyndham and receive a full refund?

Yes, Cozumel Hotel & Resort, Trademark Collection by Wyndham offers free cancellation on select room rates, because flexibility matters! Please refer to Cozumel Hotel & Resort, Trademark Collection by Wyndham cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.6

Good

Rating 10 - Excellent. 281 out of 1000 reviews" "
" "10 - Excellent 28%
Rating 8 - Good. 385 out of 1000 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 212 out of 1000 reviews" "
" "6 - Okay 21%
Rating 4 - Poor. 92 out of 1000 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 30 out of 1000 reviews" "
" "2 - Terrible 3%

8.2/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.3/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Okay

Gary
Traveled with group, Traveled with partner
Liked: Staff & service
Bathroom needed a thorough cleaning/update, smelled of mildew with stains in the tub. WiFi connection was terrible, my wife had food items taken from the room while we were out and friends also staying there had money taken from their room. Both incidents were reported to the front desk however we had no feedback or apologies.
Stayed 5 nights in Nov 2022

8/10 Good

Marta
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt lile room furniture, old fashion, look old and used.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ileana
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito hotel!!!! precioso todo!
Stayed 1 night in Sep 2022

10/10 Excellent

Ileana
Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
awesome!
Stayed 1 night in Sep 2022

10/10 Excellent

kendra
Traveled with group
Liked: Cleanliness, staff & service, room comfort
Happy with our stay
Nice place to stay, it was clean, comfortable, nice comfy bed, and the free breakfast buffet was good too. The staff was awesome! Very friendly and helpful. If i go back to Cozumel, I will stay there.
Stayed 5 nights in Aug 2022

4/10 Poor

Eric
Disliked: Staff & service, property conditions & facilities
The staff as a whole was very unattentive and acted as is they were being annoyed when asked anything. The rooms were no where close to a 1 or 2 Star hotel much less the 4 star they state to have. Bed were very hard and clumpy. I awoke sore every morning and the sheets must be a 400 thread they are very rough. The room that i was in looked as though they just kept throwing paint on it without scraping or taping. Room has not not been remodeled or refurbished in a very long time. The pastel yellow and green curtains say it all plus the spotted and cracked mirror
Stayed 5 nights in Aug 2022

4/10 Poor

Jose
Stayed 2 nights in Aug 2022

8/10 Good

francisco
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2022

6/10 Okay

Amy
Stayed 1 night in Aug 2022

10/10 Excellent

Miguel
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the facility, size of the pool and what I like was the option to ocean access. We had breakfast included and really worth it, a lot options of food we were really pleased with the breakfast. With the bicycle I recommend better maintenance or buy a new ones. For the rest we were happy with the staying in the hotel.
Stayed 3 nights in Aug 2022