“Staff were not very friendly or helpful. Were very annoyed that we used Expedia to book the hotel. I called the day before to confirm my room and someone confirmed it was booked and ready, when we arrived they stated there was no room and were fully booked. They had to kick someone else out of a room in order to accommodate us and were very put out about it. Overall not a bad experience, just a strange one and uncomfortable to be the target of frustration with Expedia.”
“Staff were not very friendly or helpful. Were very annoyed that we used Expedia to book the hotel. I called the day before to confirm my room and someone confirmed it was booked and ready, when we arrived they stated there was no room and were fully booked. They had to kick someone else out of a room in order to accommodate us and were very put out about it. Overall not a bad experience, just a strange one and uncomfortable to be the target of frustration with Expedia.”
Noelle R