“When I checked in, the person had to come from the red roof inn across the parking lot. I assume they own both. The person was talking on speaker phone to someone the entire time. The place is definitely in need of a refresh. The carpets were shot in the hallways and the rooms. The bathroom had a giant piece of plaster/spackle missing, and other places as well. Paint was peeling in several places. The shower curtain rod sagged so water went everywhere when showering. The room was a non-smoking……
“The room on the first floor is too small, smelly not nice,clean, all day hot coffee, hot water and ice supply, parking and convenient transportation.”
“What was shown in website is not the same as what you said. Breakfast is garbage. No protein at all. Rooms and the carpets are very dirty. Very disappointed.”
“Beautiful property! I can see why they have such a high rating. Excellent breakfast and staff with very clean rooms. John is the best. Location is super convenient to historic areas and is a great home base for Williamsburg, Jamestown, Yorktown. We highly recommend The Whitehouse and want to thank them being top notch hosts!”
“Room was great! Bed was comfortable; bathroom clean; shower was hot. Breakfast in the hotel was convenient and the staff was most friendly. Will definitely stay again.”
“Hard to understand a $150 damage deposit that may get refunded 7 business days after check out .
The fellow who was checking in at the same time was charged $50. What’s that all about?”