“Rooms need upgrade, no closet, no safe to put valuables, no tea/coffee maker, no mini fridge, no microwave. What the hell!!The bathroom doors slide open spontaneously during a shower.
I liked the linen cabinet, so guests can get whatever they need without waiting for 'housekeeping". Great idea.”
“In reference towards October 10, 2026: Rooms were not ready at all. Sign says checkout is 11am and check in is at 3pm. I checked in over the app the morning of, which didn’t show in there system when I received to check in around 4pm at the counter. I was told my room wasn’t ready and should be ready in 20 minutes. My parking was waived because of the delay. Was the room ready in 20 minutes, no, an hour later back at the counter talking to same person, then all of a sudden a room is available……
“The walls and some of the chairs were dirty, they had old soda or some dark dried liquid stains that were on the baseboards. The mattress case have stained. and the Chair next to the desk had some pink stain in it.”
“This inn is perfectly located if you want to drink and dine in Carytown and that would be enough BUT it is also owned and operated by some wonderful folks who work extra hard to make you comfortable, the linens are nice, the bathrobes are fluffy, there’s a wine and cheese hour as well as a fancy coffee maker, and breakfast was lovely. Put all that together and you have and even better Richmond adventure. Loved our stay!”