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"The room and staff were both better than anticipated. Loved the view and they got my room to me early upon request. Parking is a little expensive per night but one can expect that in a nicer, centrally located hotel. Would stay again. "

"Great stay "

"Everything is great except parking. Valet parking $75+tax everyday is very very expensive. "

"Great location. Close to all attractions in downtown. Safe to walk early morning and night. Helpful and great customer services. Thank you."

" A true luxury hotel with amazing decor and amenities. This trip I took advantage of the steam and sauna rooms, the amazing fitness center, and of course, the best hotel buffet breakfast in San Francisco. I was disappointed that there were no croissants/chocolate croissants by the time I got to the breakfast. I asked my waiter about it, hoping they were going to refill those items on the buffet, but instead, he brought me piping hot croissants fresh from the oven! Who would ever imagine that the hotel would be baking their own French croissant?. The Nikko never ceases to amaze. Love this hotel."

"Facilities need renovation but overall very clean. Staff is attentive. In the heart of the city near all public transportation. Very convenient and value for the money. Very satisfied and highly recommended."

"Everything was amazing thank you!! Spencer Potter"

"Very good"

"It is a beautiful place to visit around the holidays, for he was a bit busy but still enjoyed our stay and the galleries inside, the Tonga Room, customer service was excellent and very kind From the lady checking us in to the valet , everyone was very helpful and cordial They make you feel like a VIP "