预订独立城酒店宾馆住宿限时优惠

“The staff is very friendly. The rooms are old and could use some new tubs, but they were clean.”

“I am writing to express my disappointment regarding the housekeeping services during my recent eight-day stay. The information provided in my room stated that cleaning, as well as fresh linens and towels, would be provided every three days. However, during our stay, the linens were never changed and the beds were never made. We had to specifically request towels on two separate occasions when scheduled cleanings did not occur, and trash was only collected twice throughout the entire duration of……

“Nice, clean large rooms. Comfortable bed. Food expensive but good. Only bad thing was the non-disclosed resort fee. I asked if there was one when I checked and was told there was not one. I got screwed !!!”

“Clean and comfortable; newer facility. Would definitely stay here again.”

“Good tea. Great value.”

“Nice clean and quite with a soft bed”

“The front desk asked us to call hotel.com to solve some system problems for them. It was your job not us, we were just guests! I stood at the front desk for almost 30 mins doing nothing Just because its problem in the hotel! ”

“We ask to clean the room, we stay for a week we found a dirty sock under the chair and the chair cover of dog hair they never did it they clean the room one time one day before we left!”

“The air conditioner worked great and I felt safe parking in the parking lot ”

“Excellent service and staff”

“Definitely not a three star hotel. Hotel is older and has had repairs. Still needs some updates/repairs. We had no issues with staff, they were all polite, pleasant, and helpful. The hotel and the room were clean. Overall, decent stay. If I had to stay there again in a pinch I would, but still prefer 3-5 star hotels.”

“The neighbor had loud music on but I still slept fine so I didn't complain.”

“The pool was amazing. The rooms were awesome. This is the place to stay in Waterloo.”

“Clean comfortable rooms and friendly helpful staff.”

“The charm and comfort was outstanding! This was central to our visit over Waterloo. Lots of walking distance dining options. Rooms were very comfortable, and breakfast was both a delight and delicious. The hosts were generous and accommodating. We cannot wait to stay again.”

“Overall, not bad for the price. Nice staff. The property had some good upgrades but likely needs some more work. The room was clean enough for what we needed, but it did have pet hair on the comforter, which could have just been from someone cleaning the room who owned a pet. The bed was firm, but decent. The AC in room 219 made a squeaking fan sound all night. Breakfast was as expected, and it did include eggs and sausage when we went on 7/1/2026. The pool was open and clean, with……

“Room was dirty and smelled rotten, staff was rude except the nice lady stocking towels, she was sweet. No amenities listed online, and the self advertised "free coffee" isn't a thing. Trash everywhere outside empty cases f alcohol stacked everywhere around the building”

“We arrived to a musty/stale cigarette smell. My husband checked the air filter and it was completely dirty. The bathtub would not drain. We would have to take showers in 30 minute increments so the tub would drain. There was mold around the tub. The smoke alarm was not attached correctly to the ceiling. We also noticed chips on the floor that was left from a previous guest so it makes me think the room wasnt cleaned properly prior to our stay. The carpet was frayed and dirty. The tub did not……