“General manager was extremely rude and offensive with bringing our dog. Andrea, one of the staff members was really nice and handled the situation professionally and with respect.”
“Reserved a king bed, was given a double queen room.
Air conditioner wasn't cooling well and had a bucket under it to catch water it was leaking..
The bathroom had mold and bath tub was very slick!
The toilet was loose and wobbled all over.
The only ice was in the lobby and you had to walk the entire hotel to get a small bucket of ice.”
“Hice la reserva y llegue a las 3 AM a retirar mi habitacion y la recepcionista estaba dormida y con el lobby cerrado que no podia darme las llaves hasta las 3 de la tarde ! ASQUEROSOS”