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surprised that room was like a suite. However, so much furniture, a little overcrowded :) Breakfast included is a welcome service. Bed comfortable, separate shower very nice. room very large. Food good. no charge for computer/wiFi.
I found the staff to be friendly and accommodating. I was particularly impressed when I requested a late checkout until 8:00 p.m. and they said "yes" Breakfast buffet - in my top 10 and I travel considerably
I have stayed at the Dusit Nairobi multiple times, I've tried other 5 star hotels in Nairobi as well. The advantage - an excellent Thai restaurant, several amenities within the courtyard - spa, banking, money exchange, boutique clothing store - well-designed rooms with comfortable beds, bay window ...
Wonderful experience. We spent a few days in Nairobi and chose this hotel as it was in the heart of Nairobi. We felt it would be easier to get to other places. The hospitality was great and everyone went an extra mile to make the stay memorable. The rooms were clean and comfortable. I would have ...
This is one of those world-class hotels - the rooms are absolutely gorgeous, huge marble bathroom with rain shower, freestanding tub and closet, fresh roses, bottles of water and stocked bar. It is not inexpensive, and one expects the front desk and other amenities to match the grandeur and elegance ...
I stayed 4 nights and found the hotel excellent for a number of reasons: the staff are truly friendly and helpful, and very well trained. Although the hotel is undergoing renovation/expansion, the construction work did not inconvenience guests in the slightest. The room and bathroom are excellent, ...
This hotel has an amazing staff. They communicate well with each other. If there is an issue they all go out of their way to fix the issue and compensate for it if they can. Even when it has nothing to do with the hotel. Rachel, Dennis and Evelyn made our last day there incredible. We highly recommend ...
I really like this hotel, hotel staff were professional and great service. They have couple of restaurants one of them open 24 hours. On the 8th. floor the heated pool with a great view of Nairobi skyline is beautiful. and on the 10 floor the sunset view was picturesque, they open between 5 pm to ...
The management and staff were quite friendly and efficient on the whole, with the exception of the cleaning staff who did not make our room the whole first day - we had to call and complain when we returned to the room at 17:00 hrs and it was still not done. The front desk and reception staff were ...
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