Find 5 Star Hotels in Nairobi

"All staff I interacted with were so friendly and warm. I was really spoiled for my birthday stay and would definitely recommend it to anyone coming to Nairobi. The hotel itself is a little odd and furnished in a strange way (strange materials) but the staff made my stay very special!"…""All staff I interacted with were so friendly and warm. I was really spoiled for my birthday stay and would definitely recommend it to anyone coming to Nairobi. The hotel itself is a little odd and furnished in a strange way (strange materials) but the staff made my stay very special!"WWW…"

Reviewed on Feb 19, 2020

"The initial greetings warm, professional, and genuine. The property is very modern and the staff is amazing. The three onsite restaurants were great! Highly recommended, but you will need to go next door to the bank to locate an ATM. However, it was not a big deal and one of the doormen will escort ..."…""The initial greetings warm, professional, and genuine. The property is very modern and the staff is amazing. The three onsite restaurants were great! Highly recommended, but you will need to go next door to the bank to locate an ATM. However, it was not a big deal and one of the doormen will escort ..."WWW…"

Reviewed on Mar 5, 2020

"IN-DOORS SWIMMING POOL AND INTERIOR DECOR ITS REALLY A HOME AWAY FROM HOME"…""IN-DOORS SWIMMING POOL AND INTERIOR DECOR ITS REALLY A HOME AWAY FROM HOME"WWW…"

Reviewed on Dec 14, 2019

"Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute."…""Zero regrets. Hope to be back soon! Was there with my 5 year old daughter, perhaps better catered for business, but we still enjoyed every minute."WWW…"

Reviewed on Mar 23, 2020

"Staff assistance with some issues we had was outstanding. Our flight didlnt leave until 11:30 on our departure day and because my wife was ill, they comped our room until 8:00pm that night. I couldn't believe it. Very nice service. Visiting in Nairobi is another story. Way too crowded with constant ..."…""Staff assistance with some issues we had was outstanding. Our flight didlnt leave until 11:30 on our departure day and because my wife was ill, they comped our room until 8:00pm that night. I couldn't believe it. Very nice service. Visiting in Nairobi is another story. Way too crowded with constant ..."WWW…"

Reviewed on Sep 17, 2019

"Very convenient for being close enough to the airport, has lots of options within complex for activities and enough for food. Good and clean rooms. Good value for money."…""Very convenient for being close enough to the airport, has lots of options within complex for activities and enough for food. Good and clean rooms. Good value for money."WWW…"

Reviewed on Nov 1, 2019

"As per usual the staff at Nairobi Serena cannot do enough for you. Nothing is too much effort. Congratulations to management on great staff compliment even in these trying times"…""As per usual the staff at Nairobi Serena cannot do enough for you. Nothing is too much effort. Congratulations to management on great staff compliment even in these trying times"WWW…"

Reviewed on Mar 13, 2020

"Just two days. The hotel itself is really awesome. Service excellent. Overall very good quality. The Restorant not outstanding."…""Just two days. The hotel itself is really awesome. Service excellent. Overall very good quality. The Restorant not outstanding."WWW…"

Reviewed on Mar 8, 2020

"Bed wasn’t comfortable. Room was clean and nice."…""Bed wasn’t comfortable. Room was clean and nice."WWW…"

Reviewed on Jan 27, 2020

"Spent 4 days here after a busy 4 weeks traveling around Kenya and Tanzania. What a welcome treat to be pampered in this little oasis of comfort in the middle of Nairobi. Great service staff!!"…""Spent 4 days here after a busy 4 weeks traveling around Kenya and Tanzania. What a welcome treat to be pampered in this little oasis of comfort in the middle of Nairobi. Great service staff!!"WWW…"

Reviewed on Feb 14, 2020