“We took so long to check in even we arrived at 8 pm the rooms weren’t ready we waited for almost one hour to check in .. there is a huge miscommunication between staff to the point that they sent the deputy manager and the security to my room to ask me to check out on the day before my checking out and he was insisting. The toilet smelled so bad as if they never maintenance the building”
“Our housekeeper, Elizabeth was amazing and did a great job on keeping the room stocked, tidy and maintained! The gym area was unusable as it smelled of mold, unfortunately. The dining was fantastic, food was delicious!”
“Excellent location, sufficient amenities, property cleanliness, friendly and outstanding customer service staff, great breakfast choices, and a nice ambience Bar. ”
“hotel is great! staff is friendly and rooms are great.
Just a thought that they should have a shuttle service to areas within 3km or something like that as most of the 5 stars hotel in the world have that when it is in a traffic inconvenience area”