“The location is good and some staff were friendly, but I would like to say it’s an inn than a hotel, we were arranged at a weird room next to staff office and above breakfast kitchen, always noisy and one more point the room was only had a small skylight window and the cleaning status is pretty bad. Overall not recommended and definitely not worth a go.”
“Great service. The junior suite was spacious and charming. Plenty of room for family of 4. Restaurant recommendations were spectacular. Loved this stay”
“Me encantó el hotel y por el precio que pagué fue magnífica! Ubicación perfecta llegas caminando al centro, y puedes ir caminando a la central de trenes. El personal muy atento en todo momento y al pendiente. Repetiría sin duda! ”
“Excellent service and hospitality.
The Breakfast Buffet had a lot of variety and the staff is super friendly.
Reception and front desk staff are extremely helpful and could provide some excellent recommendation on where to spend your evening in Florence. Highly recommend!
”
“When we arrived, we met the owner who informed us that we were getting an upgrade and then were ushered into this unbelievable suite with 700 year old painted walls, beautiful furnishings, and lots of space. We had an issue with the transport to the hotel and the lovely receptionist went out of her way to assist in resolving the issue as well as arranging a taxi to the train station. Best hotel experience ever. Highly recommend. ”
“The Diva Suite was well appointed and the AC was a welcome reprieve after walking all day in the heat! The hosts were both warm, lovely and so helpful and readily available to answer any and all queries. ”
“We had wonderful experiences at this hotel. The deep impression about their service and breakfast . All Staffs especially the receptionists very kind, patient , professional and helpful. The location is convenient for visiting everyplace in downtown. ”
"Great location that you are literally next to the duomo and the market
very decent room
The staff have been warm and very helpful , when we checked-out and need to get luggage 2 times that remains helpful and we continue to get flavoured water ~
Very reasonable price too"
"The room boasts a very nice design, with the balcony being a particular highlight. The staff are exceptionally helpful and friendly. Ruby Bea Florence enjoys a convenient location, making it easy to explore key attractions within a 20-minute walk. "
