佛罗伦萨厄尔桑米歇尔附近酒店

"After the second cleaning, i notice there are sand-like stuff on the floor of toilet area, it felt gritty and uncomfortable. I walked barefoot in the room as there were no slippers provided and I didnt bring one with me. The second morning when I was in the toilet, I accidentally stepped on something and it was painful. I realised I was bleeding. It was a tiny piece of debris? (I was guessing its a debris from the wall because of the shiny surface, but I can’t tell). This is not what I expected from a 4-star hotel… And some minor details -wifi didnt work for ard a day -entrance is hard to locate, and u must go through some stairs -no slippers -no conditioner -no hook inside the bathing room so all clothes and towels will be put outside. You needa be in your room naked and it felt weird to me -im in paradiso concept room but it still felt a bit dark, the corridors are dark as well -(if you care) pillows are quite soft -music in the bar which you could hear a little at night -i noticed 2 small fly?(i dont even know whats that) in my room, near the basin -the way room cleaning handle/move your personal belongings, such as shoes, really tells what attitude they got in their job. Its a very minor thing but you can feel their way of working. -hard to locate the hotel entrance, and all entrance have few steps of stairs Overall, I had high hopes because I love the design and concept of this hotel, however I left with disappointment."

"飯店位置絕佳、早餐B-Roof的用餐環境也超棒的，服務人員親切，非常推薦大家來住這間擁有200多年歷史的飯店。"

"W"

"Spacious room, excellent location and super helpful staff"

"The location is very good. All luxury shops are located near the hotel. But the windows are not well soundproofed. Music from the restaurant near the hotel was so loud. You have to wait until 00:30 before the music stop then you can sleep. The hotel female staff's attitude towards guests is rather cold Besides from these, this hotel is the best choice when you travel in Firenze."