“The structure has a ton of character and the hotel is very centrally located. However, I would expect a higher level of service from an establishment boasting a Michelin key. For example, when we vacated the rooms and had to store out luggage for a little while longer (as we still wanted to enjoy the city of Florence), they didn't have a safe deposit box for us to leave our passports and valuables at, and we had to carry them with us. This is a basic requirement from any reasonable hotel.”
“The structure has a ton of character and the hotel is very centrally located. However, I would expect a higher level of service from an establishment boasting a Michelin key. For example, when we vacated the rooms and had to store out luggage for a little while longer (as we still wanted to enjoy the city of Florence), they didn't have a safe deposit box for us to leave our passports and valuables at, and we had to carry them with us. This is a basic requirement from any reasonable hotel.”
Zvi