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"Great staff who were helpful in navigating NYC"

"Everything is good except for the elevator. Have to wait for a long time."

"The property was clean, the staff was friendly, and welcoming. We had a great time and even extended our trip by an extra day. "

"Location convenient to Theater District and restaurants. Cable TV was below average. Room service was good and the front desk was helpful."

" had a fantastic stay at Margaritaville Times Square and would absolutely come back. The location truly can’t be beat—right in the heart of everything, yet the hotel feels secure and well-managed. From the moment we arrived, the staff made a great impression. Valentina, Andrew, Tiffany, and everyone we encountered—from the front desk to housekeeping to the barista—were consistently friendly, helpful, and professional. The rooms are on the smaller side, but that’s exactly what we expected in this area—and honestly, it works perfectly since you’re out exploring the city most of the day. What mattered most to us was cleanliness, and they delivered: spotless room, crisp clean sheets, and everything very well maintained. We loved the rooftop bar—the views are absolutely spectacular and worth visiting (we went twice). The only area for improvement would be keeping the tabletops cleaner up there. With a little more attention to that, it would be flawless. The coffee was excellent, and the bagel was even better—such a great way to start the day. I also want to mention that we had zero issues with fire alarms, which others have noted. If anything, it seemed more likely related to guest behavior rather than the hotel itself. Overall, this hotel is colorful, fun, clean, and in an unbeatable location. A perfect stay for anyone wanting to enjoy New York City—and we would definitely return."

"Room safe broken, room was a little drafty especially at night. Very nice and large lobby and seating area. Decor modern with a touch of art deco."

"Great location. Great amenities. Great staff. Great experience! "

"Great location and comfortable beds. Staff were all very friendly. Quiet surroundings "

"Stayed here from March 22 to March 24. Overall, I really liked it. The location is very convenient there’s a subway station nearby, and at the same time the hotel is quiet. The room is small, but it’s comfortable since you have your own private space and no one bothers you. It’s also located in a great area where many places are within walking distance."