北特鲁罗旅游套票 | 北特鲁罗机票+酒店优惠低至 4 折

The location is terrific. It’s just outside town and directly across from the bay beach. It has a beautiful pool with a bar/food stand. The staff was great. The room had a nice balcony and was clean. The only thing is that the rooms are small and can only accommodate two full beds or one king. Please get some decent pillows though. Overall a good value.

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The Ellery Hotel was well located and appointed. While I never encountered the property manager, there was never a need for them. My hotel keys were waiting for me at the front desk, check-in was easy. The rooms are small but well appointed with most items you might need and there are nice common areas. Robes in the armoire and a small in room fridge where nice touches. Storage was minimal but effective.

AVOID THIS HOTEL One of the towels provided had a brown stain that was extremely ugly (doubt it may be undesirable marks, with a bad smell). What's worse is that I discovered it after shower when I was using it. This was unacceptable, especially for an esteemed vacation house like this. When I reported the issue to the front desk during check out, I received no apology and was told that no compensation could be offered because the booking was made through a third party (on Expedia), and the front desk could do nothing about it. He said he would report to the manager, and I received no follow-up. I find this response both unprofessional and disappointing. I also wrote an email to the management team and received no response. The general experience was unpleasant. I hope I can receive proper settlement from the hotel management team.

Staff at desk and pool very helpful and kind. Beautiful room, amenities and location. I rode one of their wonderful bicycles to the beach. It was a wonderful stay thank you.