马德里维斯塔莱格雷宫附近酒店

“好”

“Everything is perfect except the shower room. 浴室很容易積水，不容易排出，洗澡上有很大困難”

“The cleaning ladies are very diligent and caring to visitors. The only thing I really don’t like is that when I arrive in the morning after long flight and will stay for 4 days they say the early check in will charge euro 49. I thought it’s fair and then I decline it. However when I checked out I saw a same situation and the desk voluntarily ask the customers to come back in an hour and the room will be ready in the morning. It’s differing treatment which makes me feel unfairly treated ”

“El apartamento súper cómodo Cerca de la estación de metro de pirámides Hay supermercado y farmacia cerca Lo único es que deben mejorar su comunicación antes del viaje Yo quería pagar el early check in y me tomó casi 2 semanas poderme comunicar con ellos. ”

“The service was okay. Nothing to comment about.”

“Very safe stay. Clean room and good location as well.”

“I booked this about 3-4 weeks in advance. When I turned up they said they were overbooked and sent me to a hostel about 25 minutes taxi ride away. So went from capsules to staying in a hostel dorm, with creaky beds, people snoring, and lots of incoming light. Had an awful nights sleep. They didn’t at any point try to contact me about the overbooking, so I suspect it’s just a deliberate business practice, which by the way is not legal. The hotel refused to give me a full refund, but Expedia……

“Sufrí cambios de último momentos en mi reserva, que trajeron múltiples inconvenientes ya que no daban con mi reserva y la atención al cliente fatal. ”

“It is hard to believe there are No duvet or blanket when we enter the room, so end up I need to make the bed by myself. ”

“1. The body lotion gave me a skin reaction. 2. I had 2 different bookings. On the first check in we weren’t told qe needed to check in again. ”

“You have everything you need! Washing machine, kitchen, plate washer and more! The location is great as well ”

“The location is central just 10mins walk to the train station and metro. I got assistance and my questions answered very quickly. The room was clean and had everything we needed. The breakfast places were nice and delicious. ”

“At first,we were provided a room which did not match the one shown as the pictures on Expedia’s website. The one we supposed to book was 2 bedroom apartment, however, It is so small , there is no door of the bedrooms , no living area. It should only be called studio. We tried to contact the host , they were not very helpful at the beginning, saying the pictures are taken from different apartments, after a long communication, they move us to a bigger apartment which is better. We just want to……