“Absolutely fantastic hotel in the heart of soho!! From the lovely and helpful staff to the apartment style lounge to the perfectly appointed room everything was top notch!! I’m a stickler for noise and it was as quiet as could be! The bed and linens were super comfortable and cozy and the bathroom amenities were super deluxe! Felt like a real get away treat!!”
“The location is great, but unfortunately what I booked was not what I received. The property and room felt very tired and dated, the bed was extremely hard, and there was little to no water pressure in the shower.
The biggest disappointment was the room itself. Based on the listing, I was expecting a much nicer outlook, but instead my window looked directly onto a brick wall, which was definitely not as advertised.
Given the condition of the room and overall experience, I don’t think this……
“This was a first for me. We usually book hotels and don't stray from that. However, this was a nice option. What was good: the one-bedroom was big and comfortable. There was a small refrigerator and microwave, dishes, and such. The noise didn't bother us bc we travel with a sound machine. It is centrally located with easy front door access. Most of the staff were kind and helpful.
What was not great: Some of the staff were not helpful nor did they try to problem-solve. There is a Nepresso coffee……