预订蓬塔山姆酒店宾馆住宿限时优惠

“Una estancia corta pero espectacular el Hotel está muy bien limpio cómodo las habitaciones muy cómodas camas buenas menú de Almohadas y el bellboy y Juan súper amable la experiencia gastronómica muy buena en todos los restaurantes El personal muy atento y eficiente volvería siempre”

“Front desk are very nice they really do the best for what you want. Also the all the staff are very friendly too. But only room service kinda messed up for what you want and room service definitely need improve their service I stay in this hotel 4 nights call room service only 3 times but they still messed up the order twice. Even I said I got allergy but the room service didn’t seem like they care. Other than that is all good. But their restaurant is delicious highly recommend French and……

“客房装修一般，沙发床展开后床面不平，洗手间隐私不够，从客房可清晰看到淋浴间，个别服务人员工作不认真，没有按要求帮我们做餐厅预定”

“Pools were a little dirty”

“環境很好很適合家庭旅遊房間也很乾淨服務態度也很好”

“The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member……

“餐厅服务还要继续加强，服务到位了客人自然会多给你奖励.其他各方面都挺好的”

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”

“对于中国人而言 确实吃的也就那样 果汁都是调味品的味道 水果新鲜程度不够 晚上也没有夜宵 酒店设施很新 海难在对面 需要接驳车 这条确实有点不方便 不是24小时能看海 服务这块浴巾完了没有及时check补”

“五星級服務, 人員有禮並可提早入房”

“Night shift the men so rude”