“The air conditioner in the room was very noisy and dripping water.
The room smelled of latex paint and we had to change rooms and hotels the next day.”
“The air conditioner in the room was very noisy and dripping water.
The room smelled of latex paint and we had to change rooms and hotels the next day.”
“Muy bonita habitación, la vista al mar le suma puntos porque se ve una vista hermosa desde el balcón. El staff es muy amable y están para ayudarte en lo que necesites. La comida del buffet de desayunos es muy rica.”
“Muy bonita habitación, la vista al mar le suma puntos porque se ve una vista hermosa desde el balcón. El staff es muy amable y están para ayudarte en lo que necesites. La comida del buffet de desayunos es muy rica.”
“Staff members are always very professional, courteous and helpful. The hotel is located perfectly, with easy access to attractions in the hotel zone, and on a perfect stretch of beach”
“Staff members are always very professional, courteous and helpful. The hotel is located perfectly, with easy access to attractions in the hotel zone, and on a perfect stretch of beach”
“room was clean, our cleaner Sylvia was great, entertainment was awesome, shout out to the playmakers, Mojito and cowboy, our waiter Israel at the Buffet restaurant and the agent that checked us in Andres from front desk. the barmen were great also”
“room was clean, our cleaner Sylvia was great, entertainment was awesome, shout out to the playmakers, Mojito and cowboy, our waiter Israel at the Buffet restaurant and the agent that checked us in Andres from front desk. the barmen were great also”
“The front desk staff were very friendly and helpful with any questions we had.
Special thanks to Anna for her kind assistance in helping us book our tickets — it made everything much smoother.
The room was clean, and the common areas were generally quiet and pleasant.
The environment was lovely, and the breakfast was also quite good.
Overall, we had a great time ! ”
“The front desk staff were very friendly and helpful with any questions we had.
Special thanks to Anna for her kind assistance in helping us book our tickets — it made everything much smoother.
The room was clean, and the common areas were generally quiet and pleasant.
The environment was lovely, and the breakfast was also quite good.
Overall, we had a great time ! ”
“Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
”
“Uncomfortable Stay due to AC Issue.
1/24/25- 1/30/25 Room416
The AC only had a cold mode with no way to adjust the temperature, makes the room uncomfortable cold. As a result, I got a cold after six nights stay.
In the first few days, I feel I can get used to it, so I didn’t complain. In the last day of stay, I started to had a running nose. Today is Feb 5th. I’m still in sick.
I hope management address this issue for future guests.
”