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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Primary image
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers

Overview of Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Carretera a Punta Sam Km. 5.2, Mza 9 Lote 3 SM-2, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationPunta Sam Ferry Terminal1 min walk
  • Popular LocationEl Meco Archaeological Site4 min drive
  • Popular LocationMujeres Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)39 min drive

Room options

About this area

Punta Sam

Located in Punta Sam, Villa del Palmar Cancun All Inclusive Beach Resort & Spa is next to a golf course and on the beach. Garrafon Natural Reef Park and Costa Occidental de Isla Mujeres National Park are local attractions and those in the mood for shopping can visit La Isla Shopping Mall and Miguel Hidalgo. Traveling with kids? Consider Aquaworld, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with parasailing and sailing nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.

What's nearby

  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 4 min drive
  • Mujeres Beach - 4 min drive
  • Gran Puerto Pier - 6 min drive
  • Playa Mujeres Golf Club - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5-star luxury property by the ocean
18 holes of golf, a roundtrip airport shuttle, and a beach bar are just a few of the amenities provided at Villa del Palmar Cancun All Inclusive Beach Resort & Spa. With a white sand beach, free beach cabanas, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body wrap, reflexology, and a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Mediterranean cuisine and more. Yoga classes are offered at the gym; other things to do include beach yoga, scuba diving, and beach volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking and valet parking
  • Limo/town car service, an elevator, and concierge services
  • Luggage storage, massage treatment rooms, and a front desk safe
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 415 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • 50-inch flat-screen TVs with satellite channels
  • Childcare services, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
On-site PCR COVID-19 testing is available for a USD 100 fee, and antigen/rapid COVID-19 testing is available for a USD 25 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • La Casona STK
  • Davino Restaurant
  • Zama Restaurant
  • Hiroshi Restaurant
  • Caprichos

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 4 spa tubs
  • Access to nearby outdoor pool
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Sauna
  • Scuba diving
  • Shopping
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests are required to contact this property prior to arrival to arrange check-in. Additional screenings for COVID-19 are available on request for a surcharge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

How much does it cost to stay at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Villa del Palmar Cancun All Inclusive Beach Resort & Spa on Oct 11, 2022 start from $364.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Villa del Palmar Cancun All Inclusive Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 50 per vehicle applies.

Are there all-inclusive benefits at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, and more.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 305 out of 487 reviews
5 - Excellent 63%
Rating 4 - Good. 106 out of 487 reviews
4 - Good 22%
Rating 3 - Okay. 39 out of 487 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 487 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 487 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

ELIZABETH
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend Via del Palmar for any couples seeking quality time in Mexico! We stayed in the All Inclusive, Ocean View , 1-bedroom suite for 8 days. It was a perfect home for us! The hotel was exceptional: stellar service, broad culinary, options, and great activities! Our experience was memorable for many reasons, but I must highlight the following people who are the heart of resort: Natalia, the activities director, is tirelessly devoted to creating best-in-class experiences with a warm smile and lots of love. Every night, we had special events and music. We were at the resort during Mexican Independence Day, and Natalia and her team went all out with mariachis, dancing, wrestling, etc! We even played games like lotería and bingo! She also leads the daily Aqua Zumba class and volleyball with Jimena and Gyssell. We had lots of active fun to balance the great food!! We observed the activities team all week, and they were committed in going the extra mile for each event and each person!! Similarly, Gabriel was our sever for most days. He is stationed near the lounge area overlooking the ocean. He is so helpful and has perfect food and drink recommendations! He was very kind to answer any local questions we had. Villa del Palmar was relaxing and fun! It was the perfect way to reconnect with my love! Thank you!
Stayed 3 nights in Sep 2022

5/5 Excellent

Younguk
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this place by only customer reviews and we all were satisfied with this place including cleanses, staff services, quality of food and taste and safety. This place the only we want to come back again.
Stayed 4 nights in Sep 2022

3/5 Okay

Aurelio Arguello
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 4 nights in Sep 2022

3/5 Okay

jessica maria
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like that there was not much entertainment after 9:30 PM. There was no bar at the lobby. There’s no place after that time where you could sit down somewhere nice and listen to music. Other hotels we’ve stayed at have had great entertainment at night. This hotel did not have a very great night atmosphere. we were in our rooms by 10 o’clock. we were very disappointed with the choices of restaurants, especially during the day the buffet restaurant was not open at all. I think it only opened one night. The steakhouse was OK. The Mexican for lunch was good and we loved the Italian place apart from that there was not very many places to choose from. Would not go again.
Stayed 5 nights in Sep 2022

5/5 Excellent

Fasil
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There food is great
Stayed 4 nights in Sep 2022

5/5 Excellent

Danelys
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and good food and good quality
Stayed 4 nights in Sep 2022

5/5 Excellent

Ernest
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was soo friendly and accommodating! I highly recommend this resort everything was beautiful well taken care of and we had a wonderful time!
Stayed 6 nights in Sep 2022

4/5 Good

Kelly Ha
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time, I wish there was more things to do. I was rainy for a few days but they didn’t offer much things to do inside if there was rain. Other then that the food was amazing. I wish they had more food places that were open for lunch.
Stayed 3 nights in Sep 2022

3/5 Okay

christopher
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants listed were not exactly the same restaurants they actually had. While dining all inclusive we still had to pay extra for certain items on the menu. Very limited on excursions and activities. Lots of construction going on from both sides of the property. Overall it was a decent vacation. Maybe I would come back if it were cheaper or they made some upgrades.
Stayed 4 nights in Sep 2022

5/5 Excellent

Ruby
Traveled with partner